Family Circle is a reverse-billed voice and data product which allows households to transfer the cost of mobile data and calls made by mom, dad and the kids to their residential line. It's a simple way to manage the entire family’s mobile airtime and data, and the residential landline, under one plan. It works using the mobile phone's regular dialer. No App Required.
Family Circle is designed to help families with one or more school children navigate their digital lives. It also allows families manage the way data and airtime is used, focusing on things that matter the most, like safety, learning and peace of mind. Family members can make calls even if their mobile data/airtime bundles are depleted, and there's no WiFi. Can even give them access to their online learning portal, from their mobile, all without using their airtime, data or WiFi. The kids won't get stuck when they're out of airtime and data, especially when that important call has to be made, or that online assignment has to be completed.
Here's how it works. If the user's mobile SIM card has sufficient airtime/data balance, the call goes via the mobile network, as it normally would, and the amount is deducted from the user's sim bundle. But, if the SIM card has an insufficient balance, the call is passed via the Family Circle cloud PBX and the amount for the call is deducted from the household's Family Circle calling plan. The call gets made even if the sim has no balance and the cost is reverse-billed to the Family Circle account. The same applies to data. If the data bundle is depleted, the data is reverse-billed to the Family Circle account, but only for specific sites like the school online learning platform.
No home installation required. Once you've signed up, all we need to know is your residential phone number and the mobile numbers you want add to the Family Circle Plan. Don't have a home number? We'll get you one, and you don't need a home phone to make it work - the home line will ring to the mobile numbers if no home phone is installed. No copper cable, or home ADSL or fibre or fixed LTE internet required.
We will ship you SIM cards. If you don't have enough sim cards, we will manage the RICA process and ship you the SIM cards. All you have to do is install them in the respective phones. The service will work on a basic feature phone or a smartphone. We will also manage the process of porting your existing mobile number to MTN, if need be.
We are partnered with MTN for the Family Circle product. There is a set monthly fee for the Family Circle account, and no fee per user for up to ten family members. Calling plan rates vary.